As one of India’s leading integrated express logistics providers, DTDC operates the country’s largest physical network of customer access points.
Their comprehensive suite of technology-enabled logistics solutions caters to a diverse clientele across various industry sectors.
Pioneers in the industry, they commenced operations in 1990 and were the first to establish a network of entrepreneurial Channel Partners operating DTDC branded Customer Access Points in India.
DTDC Customer Care Services
Need help with your DTDC services?
Here are various ways you can contact DTDC customer care just like Umba App.
1. DTDC Customer Care Number
DTDC Customer Care Contact Number: + 91 9606 911 811
To speak with DTDC customer care representative directly call the above number.
2. DTDC Email Address
DTDC Customer Care Support Mail: customersupport@dtdc.com
3. DTDC Website
Official Website: https://www.dtdc.in/
4. DTDC Service Query
You can reachout to DTDC customer support via Raising A Service Query on the official website above
5. DTDC Social Handles
You can contact support via their official social handles:
i. DTDC Facebook: @DTDC.official
ii. DTDC Twitter: @DTDCIndia
iii. DTDC Instagram: @DTDC.official
iv. DTDC LinkedIn: @DTDC.official
v. DTDC Youtube: @DTDCIndia
Questions And Answers Related To DTDC Customer Care
Here are answers to some frequent asked questions about DTDC
1. How to Track Your DTDC Courier with SMS
Want to know where your DTDC package is? Use DTDC’s convenient SMS tracking service.
To track your shipment:
- Compose a text message.
- Type: TRACK (space) YourConsignmentNumber
- Send it to: 9230092300
You’ll receive an SMS with the latest update on your package’s location.
2. Does DTDC Deliver Internationally?
Yes, DTDC offers international shipping. They deliver to over 220 destinations worldwide through our own network and partnerships.
Whether you’re sending a package to a loved one or shipping products for your business, DTDC provides reliable international courier services.
3. How long does DTDC delivery take?
DTDC delivery times vary based on the service you choose and the distance your package needs to travel.
- Standard Service: Expect your package to arrive within 3-5 business days for domestic shipments across India.
- Premium Services: For faster delivery options, DTDC offers premium services with shorter delivery times.
Note: Delivery times may be affected by factors such as location, weather conditions, and peak seasons.
4. How much DTDC charges per 1 Kg?
Here is DTDC Charges for Shipping to the USA
DTDC shipping costs to the USA vary based on package weight, service type, and additional factors. As a general estimate:
- 500g Package: Expect to pay between ₹2000 and ₹3500.
- 1kg Package: Shipping costs typically range from ₹3000 to ₹5000.
Note: For precise pricing, it’s recommended to use DTDC’s shipping calculator or contact their customer service directly.
5. How to Cancel a DTDC Courier?
To cancel your DTDC shipment:
- Open the DTDC app: Access the app on your smartphone.
- Go to Bookings Summary: Locate the ‘Bookings Summary’ section on the app’s homepage.
- Request Cancellation: Select the ‘Cancel’ option for the desired shipment.
- Await Confirmation: DTDC will review your request and contact you for further details.
Once approved, you’ll receive information about your refund.
