Experience banking redefined with Umba. Enjoy zero-balance account opening, unlimited free transfers, quick and affordable loans, and up to 3% cashback on bill payments and airtime recharges.
Your financial goals, are simplified.
Umba Customer Cares Services
Need help with your Umba services?
Here are the quickest ways to reach our customer care team:
1. Umba Customer Care Number
Umba Contact Number: +2347046 555 222
To speak with customer care representative directly call the above number.
2. Umba Email Address
Umba Official Email: info@umba.com or support@umba.com
Send your inquiries to Umba Email for assistance.
3. Umba Website
Umba Official Website: https://www.umba.com
Visit the official Umba website at for self-service options and FAQs.
4. Umba Social Handles
i. Umba Facebook: @Umbamobile
ii. Umba Twitter: @UmbaMobile
iii. Umba Instagram: @UmbaMobile
5. Umba Office Address
Umba Headuarter Address: Off Fatimo St, Ikotun, Lagos 102213, Lagos
How to Apply for a Umba Money Loan
1. Log in to your Umba account using your 4-digit password.
2. Tap on the “Loan” icon and select “Umba Money Loan.”
3. Grant permissions for SMS, Phone, and Location.
4. Connect your bank account.
5. Verify your identity by taking a selfie.
6. Click “Get Started” to proceed to the loan application screen.
7. Choose your desired loan amount and specify the loan purpose.
8. Confirm the loan offer by tapping the appropriate button.
9. Wait for loan processing.
10. Check your Umba wallet for the loan disbursement.
How to Repay Your Umba Loan
There are two ways to repay your Umba loan:
-
Through your Umba wallet:
- Go to your “Account” section.
- Select “Umba wallet.”
- Choose your preferred payment method.
- Click “Pay.”
-
Directly from the Loan section:
- Tap the “Loan” icon.
- Find your active loan.
- Click the “Make Payment” button.
Answers To Some Frequent Aske Questions About Umba Money Loan
Here you will get to know some related Questions and their correct Answers about Umba Loan App.
1. Does Umba Gives Loan?
Yes, Umba offers loans!
Qualifying for an Umba loan is easy. Simply provide your phone number, Bank Verification Number (BVN), and bank account details during the application process.
To assess your eligibility, we’ll also need access to your phone data.
2. What Is The Loan Limit Of Umba?
The loan amounts Umba offer ranges from N3,000 to N300,000.
3. Who owns Umba?
Umba was co-founded by Tiernan Kennedy and Barry O’Mahony in San Francisco in 2018.
This digital bank focuses on emerging markets, particularly Nigeria and Kenya.
Umba offers a range of financial services including loans, savings, current and fixed deposit accounts, and bill payments.
4. Is Umba Loan App Safe?
Yes, Umba is a secure loan platform.
Just like Newcredit, Fitloan and Futurecash, Umba Loan app is also regulated by the Federal Government, prioritizing customer privacy.
Unlike many lenders, Umba doesn’t require guarantors or contact your phone contacts.
