GOtv is a terrestrial pay TV service serving sub-Saharan Africa. Launched in 2011 by MultiChoice, it offers a mix of African and international channels.
GOtv offers a diverse channel lineup including news (BBC, Al Jazeera, CNN), sports (SuperSport, ESPN), local entertainment (Africa Magic, M-Net Movies), and international content.
It also includes free-to-air channels. Available in Nigeria, Kenya, Namibia, Ghana, Malawi, Zambia, Mozambique, and Uganda.
GOtv Customer Care Services
Need help with your GOtv service?
Here are the quickest ways to reach our customer care team:
1. GOtv Customer Care Number
GOTv Contact Number: +234 803 904 4688
To speak with customer care representative directly call the above number.
2. GOtv Email Address
GOTv Email: GOtvNigeria@multichoice.co.za
Send your inquiries to GOtv Email for assistance.
3. GOtv Website
Official Website: https://www.gotvafrica.com/
Visit the official GOtv website at for self-service options and FAQs.
4. GOtv Office Address
GOtv Headquater Address: MultiChoice Nigeria Limited,Plot 1381, Tiamiyu Savage Street, Victoria Island, Lagos
5. GOtv Social Media
You can get help through GOtv social media platforms on Facebook and Twitter.
i. GOtv Facebook Handle: @GOtvNG
ii. GOtv Twitter Handle: @GOtvNG
6. GOtv USSD
Quickly manage your GOtv account by dialing *288# from your registered mobile number.
Check your balance, fix errors, view transactions, and even reconnect your service.
Answers To Some Frequent Asked Questions About GOtv
Here are some relevant questions you will need to know the answers about GOtv.
1. How to Cancel Your GOtv Subscription
To cancel your GOtv subscription, you’ll need to contact GOtv customer care.
- Call the GOtv hotline: Dial +234 803 904 4688.
- Have your IUC number ready: This is essential for identifying your account.
- Request cancellation: Clearly inform the customer care agent of your decision to cancel your subscription.
Follow the agent’s instructions to complete the cancellation process.
2. What is a GOtv Agent ID?
A GOtv Agent ID is a unique code assigned to authorized GOtv dealers or installers. It’s used to track installations and activations, ensuring accountability and efficient service delivery.
3. Reactivate Your GOtv After Payment
Want to enjoy your favorite shows again? Here’s how to reactivate your GOtv after making a payment:
- SMS: Send “RESET” followed by your IUC number to 4688.
- USSD: Dial *288# to access the self-service menu and follow the prompts to reconnect.
If you encounter issues, contact GOtv customer care for assistance.
4. How To Check Your GOtv Subscription Expiry Date?
To find out when your GOtv subscription ends, simply:
- Send an SMS: Text “BALANCE” followed by a space and your IUC number (the unique code on your GOtv decoder) to 4688.
- Check your phone: You’ll receive an SMS with your subscription expiry date.
